Dental Office Administration Course
Dental Office Administration involves communicating with patients, team members and other dental professionals via phone, email and in person, maintaining an organized filing and record system, creating schedules, filing insurance claims, posting payments, and many other tasks applicable to individual offices.
This 8-hour CE Approved course teaches front office team members that are either new to the dental field or new to the front office position, the skills necessary to feel confident in their role as a part of the Front Office Team.
YOU WILL LEARN
· varying roles in dental office administration,
· HIPAA and OSHA compliance as it pertains to the front office,
· dental anatomy and terminology,
· phone skills,
· communication skills,
· scheduling techniques,
· continuing care systems,
· treatment acceptance methods,
· insurance filing and posting procedures,
· accounts receivable procedures,
· accounts payable procedures
· daily/weekly/monthly reports that are relevant to the front office position
Each section of instruction is followed by an opportunity to practice the presented skills and a question/answer session.
YOU WILL RECEIVE
· hand-outs to take with you for future reference
· Certificate of Completion which you can present to your employer
· 8 Hours of Continuing Education Credit approved by the Tennessee Board of Dentistry.
The fee for the 8 Hour CE Course (venue location) is $500.00 per person.
In-office training is available! The fee for In-office 8 hour the Office Administration Training session is $1,000.00 per office for unlimited number of team members.
Please contact us to schedule In-Office training. Venue dates will be posted as scheduled.
2025 CLASS DATES COMING SOON!
Communication and Insurance Essentials – COMING SOON!
Dental Office Administration involves communicating with patients, team members and other dental professionals via phone, email and in person. This course will teach front office team members that are either new to the dental field or new to the front office position, the skills necessary to feel confident in their role as a part of the front office team.
This 4-hour CE Approved course teaches phone skills, communication skills, treatment acceptance methods, insurance filing and posting procedures, accounts receivable procedures, accounts payable procedures, and daily/weekly/monthly reports that are relevant to the front office position.
YOU WILL LEARN
· phone skills
· communication skills
· treatment acceptance methods,
· insurance filing and posting procedures
· accounts receivable procedures,· accounts payable procedures
· daily/weekly/monthly reports
Each section of instruction is followed by an opportunity to practice the presented skills and a question/answer session.
YOU WILL RECEIVE
· hand-outs to take with you for future reference
· Certificate of Completion which you can present to your employer
· 4 Hours of Continuing Education Credit approved by the Tennessee Board of Dentistry.
In-office training is available! The fee for In-office 4 hour Communication and Insurance Essentials course is $600.00 per office for unlimited number of team members.
Please contact us to schedule In-Office training.
EXCITING ADDITIONS FOR 2025!
CPR TRAINING COMING SOON!
NEW COURSES IN 2025!
COMMUNICATION and INSURANCE ESSENTIALS FOR DENTAL TEAMS – COMING SOON