by DeeDee | Sep 1, 2025 | Uncategorized
During my in-office OSHA Annual Training sessions, I’ve noticed the same questions pop up time and again. These aren’t big oversights, but they are important details that can make a difference in compliance and safety. Let’s review a few commonly missed areas: Eyewash...
by DeeDee | May 20, 2025 | Uncategorized
When it comes to running a successful dental practice, clinical excellence is only part of the equation. What often gets overlooked—but is just as critical—is the performance and professionalism of the front office team. Your front office team is more than a support...
by DeeDee | Nov 27, 2024 | Uncategorized
Thank Goodness for Backups…and IT Guys We all know about the importance of having good data backups. Well, I’m here to tell you how true that is. About 2 hours into a relatively normal workday, one of the two hard drives in the server failed. Just like that, we were...
by DeeDee | Sep 8, 2024 | Uncategorized
In light of a recent social media situation out of a dental office in Knoxville, TN, the question of “Is there a difference between a HIPAA violation and ethical misconduct?” has become popular. The answer is Yes, there certainly is. In our dental world, HIPAA...
by DeeDee | May 27, 2024 | Uncategorized
Appointment scheduling is so much more than putting names into a book, or a computer screen. Effective scheduling uses mechanics, experience and skill. An effective schedule will create a balanced and productive day. Doctors will be happy that production is being...
